About this course What you'll learn, in plain words.
Admin and office work keeps every organisation running: emails, letters, reports, schedules, meeting notes, spreadsheets, forms and endless small tasks. AI assistants built into Microsoft 365 and Google Workspace, plus tools like ChatGPT, can now do much of this in seconds.
This course shows you exactly how, task by task. You will write and sort emails, draft documents and letters, take meeting notes automatically, manage calendars, tidy spreadsheets, build forms and trackers, and automate repeat jobs, all while protecting confidential information. You finish with a personal AI workflow that saves you hours every week and makes you more valuable to any employer.